Ikea announced the opening of eight new-format stores across the United States in 2025, as part of its strategy to prioritize the needs of its customers and celebrate its 40th anniversary.
In its latest earnings report, the company stated that it has seen significant gains in its long-term investment in the United States, increasing its market share by 13.6% over the past five years. As a result, Ikea plans to invest more than $2.2 billion to continue its expansion.
Where will Ikea open stores?
The eight new stores, including seven new planning and ordering points with pick-up services, will be located in:
- Cherry Hill, Pennsylvania
- Hunt Valley, Maryland
- Beaverton, Oregon
- Scottsdale, Arizona
Additionally, three locations will open in California (Through Oaks, Ontario, and Colma) and a pick-up point in Santa Monica.
“We continue to make everyday life more accessible, especially at a time when we know economic challenges are leading to a decrease in disposable income for many Americans,” said Javier Quiñones, CEO and Chief Sustainability Officer of Ikea.
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When will the new Ikea stores open?
Although an exact opening date is yet to be set, all the new-format stores are expected to start operations in spring or summer of 2025.
What are Ikea’s planning and ordering points with pick-up?
Ikea’s planning and ordering points with pick-up are part of the company’s new smaller-format stores, which it has incorporated into its expansion strategy in the United States. These locations allow customers to pick up their purchases at the most convenient time and place.
Unlike traditional large-format stores, these points offer customers the ability to work directly with the store team to plan and place orders for home furniture solutions that require more attention, such as storage systems for kitchens, bathrooms, and closets.
What is Ikea?
Ikea is a company specializing in the sale of home furniture known for its design, functionality, affordability, and high quality, all manufactured with a responsible approach to people and the environment.
Ingka Group (Ingka Holding BV and its affiliated entities) is part of one of the 12 business groups that own and manage Ikea stores under franchise agreements with Inter Ikea Systems BV. Ingka Group operates in three business areas: Ikea Retail, Ingka Investments, and Ingka Centres. The company operates 375 stores in 30 countries, including 51 locations in the United States.
Ikea’s Return Policy
If you are not completely satisfied with your purchase, you can return new and unopened products within 365 days, provided you present the receipt, for a full refund. Opened products can be returned within 180 days, also with the receipt, for a full refund.
The return policy includes the following key points:
- Refunds will be processed using the same payment method used for the original purchase.
- Mattresses can be exchanged for another mattress once within 90 days of purchase.
- Returns are not accepted for plants, cut fabrics, custom countertops, or products not in their original condition.
- No refunds or exchanges will be made if the item has been altered, is dirty, stained, or damaged.
- To return or exchange a product, the customer must present the receipt and a valid government-issued photo ID.
- Refunds will only be for the net purchase price on the receipt.
- Returns are not accepted at Ikea Planning Studios or pick-up points.
- If a promotional item from the original transaction is not returned, the value of that item will be deducted from the refund amount.
