In today’s market, a product recall is closely tied to a brand’s image. When a product no longer meets market expectations or is deemed obsolete or harmful to the environment, companies prefer to recall it to protect their reputation. A current example is that federal health authorities have intensified the recall of 13-ounce bags of Frito-Lay chips over concerns that the products, which may contain undeclared milk, could potentially be deadly.
When a company recalls a product, the primary goal is to prevent any potential health or safety risks to consumers. However, from a consumer’s perspective, such incidents tend to generate uncertainty and a negative perception of the brand.
According to a study by NielsenIQ, 68 percent of consumers lose trust in a company after a product recall, while 36 percent say they might switch to another brand as a result of the situation.
What’s Happening with Lay’s Chips in the Market?
In a recent move, federal health authorities have intensified the recall of 13-ounce bags of Frito-Lay chips over fears that consuming the products, which may contain undeclared milk, could potentially be fatal.
It’s worth noting that last month, the Food and Drug Administration (FDA) announced that Frito-Lay was voluntarily recalling a limited batch of products.
“Those with a severe milk allergy or sensitivity run the risk of a severe or potentially fatal allergic reaction if they consume the recalled product,” the FDA stated in a notice issued on December 16.
At that time, the federal agency issued a risk clarification, classifying the recall as a “Class 1” recall, the highest level of alert.
According to the FDA, consuming the chips could result in “serious adverse health consequences or death.”
What Does the Product Recall Affect?
Since that date, it has been disclosed that the recall affects chips distributed in Washington and Oregon, starting in December after a customer alerted the company about the issue.
Milk is one of the eight FDA “major food allergens” and can cause severe allergic reactions in sensitive individuals, such as hives, cramps, dizziness, swelling of the vocal cords, and even loss of consciousness.
The high-risk classification of this recall underscores the potential severity of the allergen’s presence.
In addition, Frito-Lay reassured consumers that no allergic reactions related to this recall have been reported.
The company also clarified that other products, flavors, sizes, or Lay’s variety packs are not affected, meaning this is an isolated incident.
As a result, consumers who purchased the recalled chips should dispose of them immediately, especially if they or someone in their family has a milk allergy.
The affected chips can be identified by a “guaranteed fresh” date of February 11 and a manufacturing code of “6462307xx” or “6463307xx.”
The Lay’s recall is part of a broader issue of undeclared allergens in food products.
Just in January, the FDA recalled several other products for undeclared milk and allergens.
These included NuGo granola bars, Pearl Milling Company pancake and waffle mix, New York Mutual Trading Co. cod liver, Monkey Spit barbecue sauces (which also contained undeclared wheat and soy), and Shirakiku corn snacks.
Additionally, in January, other food products were recalled for containing undeclared allergens such as wheat, eggs, soy, and almonds, in addition to milk.
It is also mentioned that consumers in Washington and Oregon who purchased Lay’s classic chips with the specified date and manufacturing codes should dispose of them immediately.
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